Your site already brings the traffic. Right now it's leaving the booking on the table.
I'm a conversion specialist. I hunt the 10 leaks between the click you already paid for and the booking you should have closed. Then I fix them. Four industries, each with its own site.
Pick yours. I'll take you to the site built to plug it.
Aviation
For charter & private jet operators
“Looks premium. Still leaving money on the table.”
- Mobile loads that lose the booking before it starts
- No phone in the header where HNW buyers look first
- Quote forms buried on a page nobody reaches
Roofing
For contractors & storm restoration
“Gets the clicks. Still leaving booked roofs on the table.”
- Headlines that sell the brand, not “storm damage near me”
- No tap-to-call button on mobile
- Six-field quote forms on a separate contact page
Exotic Rentals
For luxury & exotic car fleets
“Looks premium. Still handing bookings to Turo.”
- Seven-step booking funnels abandoned by step three
- Daily rates with no anchor, so you look 2× Turo
- Fees hidden until checkout kill the deposit
Wildlife Removal
For wildlife & animal control pros
“Every paid click feeds critters, not jobs.”
- One generic homepage for raccoons, ants & termites
- Phone number buried, gone on mobile
- SEO phrases where a hook should be
The 10 things I check on every site
Every brand runs the same audit: a ten-point conversion scorecard. It’s the method underneath all four practices, tuned to each industry’s buyer.
The team behind every audit
A small, senior team, not a rotating cast of account managers. You work directly with the people who find the leaks and write the fixes.
Tony Romo
I don’t run a generic marketing agency. I do one thing: turn the traffic a business already pays for into booked business. Instead of spreading thin across every industry, I built a dedicated practice, and a dedicated site, for four of them: private aviation, roofing & storm restoration, exotic rentals, and wildlife removal.
Each one runs the same ten-point conversion scorecard, tuned to that industry’s buyer, their language, and the exact moment they decide to call or click away. That’s the difference between a marketer who talks in general and a specialist who knows where your bookings are leaking, and how to plug it.
Jessica Martinez
Jessica is the person on the other end of your first call and every one after. She translates the audit into a plain-language plan: what’s leaking, why it matters to your buyer, and what we change first.
She keeps the work moving between the audit and the fixes, and makes sure every change ties back to a result you can actually see on your calendar.
Zack Presas
Zack lives in the details buyers feel but never name: the headline that finally matches the search, the form that stops asking too much, the tap-to-call that shows up the second a phone lands.
He pairs the ten-point scorecard with your real traffic, then turns the findings into fixes that hold up on the page, so the click you already paid for has a clean path to a booking.
CustomerConvert audit FAQ
What the audit covers, who it is built for and what happens after we identify the leaks.
What is a CustomerConvert CRO audit?
It is a ten-point review of where a website can lose a buyer between the paid click and the booking. We examine mobile speed, tap-to-call visibility, headline match, form friction, pricing context, trust, urgency, CTA focus, lead qualification and page intent.
Which industries does CustomerConvert specialize in?
CustomerConvert operates dedicated conversion practices for private aviation, roofing and storm restoration, exotic car rentals and wildlife removal. Each practice uses the same scorecard, tuned to that industry’s buyer and booking path.
Who works directly with clients?
You work with founder and conversion specialist Tony Romo and client strategists Jessica Martinez and Zack Presas. The team identifies the friction, explains why it matters and keeps the recommended fixes tied to the buyer journey.
What happens after the conversion leaks are identified?
The team translates the findings into a prioritized, plain-language plan. It explains what is leaking, why it matters to the buyer and what should change first.
How much does a CustomerConvert audit cost?
Pricing is custom because the scope depends on the website, traffic path and industry. Book a conversion audit call to discuss fit, scope and pricing.